Saturday, February 22, 2014

Awkward Service Experience at Dillman's in Chicago

Went to Dillman's last night. They've been receiving very high marks from people within my earshot. Located across from East Bank (where Steve's Deli used to be).

Really cool atmosphere. Tufted seats. Exposed brick. My kind of decor.

Reservation for 730p, we were a bit late (10 mins) weren't seated until 8p, no worries.

Took our seats, were served water.

No greeting from server.

Sat for 20 minutes, no greeting, no drink order taken.

Made eye contact with a server, got impression that we weren't his table.

He visited adjacent table. Eye contact again, no acknowledgement.

Served adjacent table again, still nothing.

I stood up and met him over by computer.

"Are we your table?" I asked.

"Oh sorry about that." As if we had bumped into one another on the train or something. Very casual.

Took our drink and food order. Was apologetic. However, there was an awkwardness with him the rest of the evening. No big deal, but just felt weird.

Felt like I had something hanging from my nose or something and he was focused on it but wouldn't mention it.

Food was great by the way. Reuben, thick-cut bacon, matzah soup.

$10 for Jameson's a little ridiculous, but hey, someone has to pay for the decor.

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